SrctekServices Localization Engineering

Software localization is more than the translation of user interfaces and manuals. Conforming to target local cultures is most important. SrcTek delivers quality, cost-effective localization services to its clients by emphasizing on standard of excellence from its linguists, engineers, and quality management. We provide all services you would expect in software localization solution. We are able to evaluate, extract and re-integrate all types of translatable elements for all products using a combination of our own tools and third party applications. We provide a complete solution, including the building, testing and UI verification for software or help based producs. These can range from traditional software and help for multimedia, Mac, Web, PC, Server and Client side applications.

The Engineering Team

Engineers at SrcTek share the company’s philosophy of fulfilling client expectations through strong communication and reporting structures, and creating adaptable and flexible processes to meet the needs of each client and its projects. SrcTek's engineering group recognizes the importance of fully understanding the unique localization process that is involved in every type of software. For each project, an engineering team is assembled with backup resources available to cover any absences or need for additional knowledge areas.

Capabilities

Engineers at SrcTek use a wide variety of localization applications, compilers, and tools to support Windows, UNIX, Macintosh, and other platforms. SrcTek is a member of several developer associations, providing access to beta and multilingual operating system versions for localization testing and analysis purposes.

SrcTek’s team is also able to work with the unique complexities of Asian-language localization engineering. Our engineers are well versed with the technical issues that surround Asian languages, e.g., Traditional and Simplified Chinese, Japanese, and Korean, and bi-directional (Arabic and Hebrew), and European languages.

Tools

Here are some of the tools we use:

• MS Office
• Photoshop
• Paint Shop Pro
• FrameMaker
• Flash
• Crystal Reports
• HTML Help Workshop
• Trados Workbench
• Catalyst
• Visual Studio
• Microsoft LocStudio
• SQL Server
• Oracle
• Visual Localize

Collaboration

Project flow includes a thorough front-end analysis allowing SrcTek's engineers to identify and resolve problems once in the source materials, rather than in each target language. The entire engineering and quality assurance team receives comprehensive training in the client’s product before beginning its work. SrcTek's engineers also work to integrate and coordinate, when necessary, with internal client engineering resources.

Communication

Both SrcTek’s production and quality assurance engineers make certain that information is communicated accurately and regularly to both the greater project team and the client. Each team member has access to and input into building the history and sign-off documents, which chronicle the details and development of each client’s international products. The engineering team adheres to the greater project schedule, ensuring that milestones are met, and holds daily project update meetings to keep all members informed and involved.

Process

Our engineering process is based on a model which includes extensive quality assurance procedures. We attach great importance to the Software Quality Assurance (SQA) process, which monitors and improves the process, making sure any agreed-upon standards and procedures are adhered to and properly followed. The SQA process ensures problems are found early and resolved soon.

SrcTek's SQA process covers each stage of a project, in addition to devising individual testing and quality assurance programs that best fit the client’s project, product, and timeline. Each phase of the localization engineering process ensures that all components of a product are correctly localized. The ultimate objective is to deliver top-quality, shippable products that require very little, if any, additional client testing.

The quality assurance process at SrcTek begins will a full, product test pass, which includes a logging of all bugs. Engineers and quality assurance specialists fix and regress all tracked bugs and complete the process with a final product test pass.

In addition to these quality assurance phases, SrcTek engineers conduct internationalization testing. This process focuses on finding errors in original source code that may cause problems in other locales, such as character encoding and input formats. Functionality, compatibility, and component tests are also performed to verify that the product is compatible with international operating systems and applications.